Shipping policy

Last Updated: 17 July 2026

Thank you for shopping with Bioventrix.

Order Processing

• Handling Time: 2 business days
• Orders are processed Monday to Friday, excluding UK public holidays.

Delivery

Estimated delivery time is 3–5 business days after dispatch.

Delivery times may vary because of courier delays, weather conditions or seasonal demand.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

Delivery Address

Please ensure your delivery address is accurate before placing your order.

Bioventrix is not responsible for delays caused by incorrect address information.

Lost or Damaged Parcels

If your parcel is delayed, lost or damaged, please contact our customer support team for assistance.